Wigporium VIP Rewards
Become a WP VIP to get more than just hair with your order. As a VIP, we'll give you birthday gifts, vouchers for future orders and exclusive discounts just for you. The more you shop and review, the more points you’ll receive to trade for rewards.
Refer your bestie...
What is WP VIP?
We love our customers and appreciate every order from you so now it’s our time to give back to you. Our rewards scheme means you can now earn points by referring friends, purchasing products through our website and even a birthday gift from us. You can then choose to use the points you’ve collected to get vouchers for money off your order and free delivery/gifts. Don’t forget, the more points you collect the more you will save on your next order. Oh, we almost forgot… you’ll also get monthly special promo codes delivered to your inbox. See we weren’t lying when we said it was worth it.
How can I sign up to WP VIP?
If you haven’t already, you’ll need to create a Wigporium account using your name & email / phone number. Once the account is created you will automatically be enrolled and start earning points.
How do I earn points?
You can earn points when referring friends, following us on our socials, leaving a review on your recent purchase and of course when you make a purchases. The full list of reward earners is listed above.
How do I see my points balance?
You can see your point balance when you login to your account.
How do I redeem my points?
You’ll need to login to your account and head to My VIP or select *Redeem Points* at the checkout. You will see your points value & gift card value. You’ll simply need to click to activate the gift card in your account. You can then apply this at check out in the discount/Gift card box.
Is there a limit on the points I can earn?
There is no limit on the points you can earn. However you can only earn points for a maximum of 3 reviews on different products within each calendar month.
What do the different statuses mean in my points?
Your Wigporium points can be redeemed on a voucher immediately.
Your Wigporium points need to be verified before you can redeem. This typically applies to purchases and referrals.
Your Wigporium points will not be added to your account. For example, this will happen if you cancel a purchase, the points will change from pending to cancelled.
What happens if a friend I refer cancels or refunds their order?
Any points earned through refer a friend will show as pending until the returns cut off date. If an order is returned back to us or cancelled, your points will show as cancelled and then removed from you account.
Why has my points balance gone down?
You points will be cancelled if you or your referred friend cancels or returns an order or if a purchase has not been made within a 12 month period and therefore your points have expired.
How do I earn points for following on social?
To earn points while getting all the latest tea from Wigporium on social, you've just got to follow these easy steps. Simply log into your account and click My VIP. Once there, click on any of our social media pages you wish to follow, login to that platform and like/follow/subscribe and your points will follow.
I followed on social, but I didn't get the points?
Don't worry, we've got you! Simply DM us your email address on the social profile you followed us on and we'll get your points added!